Say goodbye to WordPress issues with our reliable one-time and ongoing technical support. We keep your site running smoothly, securely, and stress-free.
Add your task to our system through our simple process. Our WordPress experts will help you.
Our average response time is under two minutes. We’ll ask if there is any further information we need.
We will work on your website task and let you know once we are complete. You can communicate with us in our purpose built system.
If your site has been defaced by a malicious third party, it is important to not only clean the infection but to stop it from happening again. We'll remove the source of the problem, add some protection to your site, and set you up with our backups to add another line of defence in future.
Our advanced monitoring system will automatically run checks to ensure sites are working as they should. Should downtime be detected, a task will be auto-generated and an expert will begin investigating the issue immediately. Only available on a maintenance plan.
WordPress must be updated along with all plugins and themes. Updates can cause conflicts or errors or may clash with web server settings such as PHP versions. We'll take care of this all for you.
A slow site forces customers elsewhere. There are optimisations we can make that reduce loading times, for example by caching data to stop a site being. This can cut the bounce rate on your website and improves the experience for your visitors.
Need your site moving? We'll handle it for you, ensuring 100% uptime and consistency of data. We can even help you to change DNS and preview your site before it goes live in the new location.
All fixed.net team members bring a minimum of three years of experience as developers or hosting technicians. For more complex tasks, we assign the work to specialist team members to ensure expert handling and the highest quality support.
With our 24/7 non-stop support, we can begin working on most issues immediately — and continue until the job is done.
For more in-depth or ongoing tasks that may require communication with you or a third party, we assign a dedicated team member to maintain consistency and clear communication. If that person’s shift ends, the task is smoothly handed over to another qualified expert.
Our goal is simple: to provide fast, reliable, and long-term support that you can count on.
Our purpose-built task management system, my.fixed.net, allows us to handle your WordPress requests securely, quickly, and efficiently. We keep communication simple and safe through an encrypted chat thread, while your website is automatically monitored from the moment you sign up.
When you work with our WordPress experts, we keep you informed every step of the way.
If you provide login credentials, they are fully encrypted and accessible only to our team while working on your task. You can also see who accessed your information and delete it at any time once the work is complete.
For extra peace of mind, we offer automated website backups, taken twice daily. Each backup is scanned for security threats and unexpected file changes, ensuring your site stays protected at all times.
Requesting a fix puts you in direct contact with one of our engineers, through our purpose built secure system.
We don’t use contractors or outsource any work. All fixed.net staff are full employees who work in our three offices in London, Bali and Sofia.
Don’t worry if you aren’t sure if you have the right information for us, or if you struggle to describe your website problem accurately. We’ll work with you to gather the data we need and aim to have you sorted as quickly as possible.
Every WordPress task we handle is managed by an experienced WordPress expert whose top priority is to resolve your issue quickly, thoroughly, and with complete customer satisfaction.
🛡 Satisfaction Guaranteed
If you’re not happy with the work we’ve done, we’ll refund you—no questions asked.
⚡ Quick Response
Most issues are resolved within 2 hours or less.
👨💻 Dedicated Experts
WordPress support isn’t a side service for us—it’s our core focus.
💾 Backups First, Always
Before we begin any work, we take a full backup of your site, so we can safely roll back if needed.
I don’t work with individuals or small businesses—only digital agencies. Every project, every strategy, every line of code is tailored for agency operations.
Where others specialize in one, I’ve mastered both—so your agency gets solutions that perform, adapt, and scale.
100+ agency projects delivered. 10+ weekly hours saved for every client.
100+ agency projects delivered. 10+ weekly hours saved for every client.
In the fast-paced digital world, choosing the right marketing partner makes all the difference. At Marko, we don’t just create campaigns—we craft strategies that deliver measurable success.
Our WordPress maintenance plans give you the ability to create unlimited website tasks with no limit on the number of hours we work. In addition, we will back up your website, perform daily updates of your WordPress core, plugins and themes – as well as continuously monitor your security setup, website health, and site speed. We can even host your website. There’s no minimum subscription period – cancel at any time.
Our fixed fee maintenance plans mean our WordPress experts can do can do unlimited work on your website. We can also work on other software including Shopify and Joomla.
Managed WordPress web hosting hosted in the Cloud. Optimised by our team specifically for your website.
Backups of your website taken at least twice a day, stored offsite and never deleted.
We take care of all your WordPress, theme and plugin updates, ensuring they do not break your site.
Our engineers will manually audit your website, document how it works, and make recommendations if required.
We protect your site from malicious attacks and malware, fix discovered vulnerabilities immediately, and keep everything secure.
We monitor your website constantly. If downtime or errors are detected, we will leap into action.
Engineers are available at all times. We usually start working on new requests within two minutes.
Need a custom solution? Let’s create a strategy tailored for your business. Get a Free Strategy Call
